Delete your gluvyn account

How to request deletion

1. Send an email to support@gluvyn.app from your account’s address, with the subject “Delete account”.
2. Tell us whether you sign in with Google or Apple. If you used Apple’s “Hide My Email”, write from the address that forwards to you or include it in the message.
3. We confirm the request by email and complete the deletion within 30 days.

Request deletion by email

What is deleted

• Your sign-in account: name, email, profile picture, linked logins and sessions.
• The synced copy of your financial records, the earlier versions kept and the upload receipts.

What may be kept

• Crash reports, which are not linked to your account, until they expire after 90 days.
• The email exchange about the request, as proof, for up to 6 months.
• Provider backups, until they are erased in their own retention cycles.

Data that stays on your device

Deleting the account does not erase the records stored on your device. To erase them, uninstall the app. On Android, you can also go to Settings › Apps › gluvyn › Storage › Clear data. System backups (iCloud or Google) that include the app are managed in your device settings.

Delete only the synced data

To erase the cloud copy and keep your account, write to support@gluvyn.app with the subject “Delete synced data”. You can also delete entries inside the app; the cloud copy is updated on the next sync.