Support
Questions, problems or suggestions? Write to support@gluvyn.app. To report a problem, include your device model, system version and what happened.
Frequently asked questions
Do I need an account?
No. Every organizing feature works without an account. An account, with Google or Apple, is only needed to keep a copy in the cloud and use it on other devices.
Where is my data stored?
On your device. If you sign in, a copy is synced to our servers in Brazil. Details in the privacy policy.
Does gluvyn connect to my bank?
No. You enter the amounts of your bills and income. The app does not access banks or cards and does not make payments.
Does it work offline?
Yes. Everything is saved on your device first. With an account, syncing happens whenever there is a connection.
I edited on two devices. What happens?
No copy is replaced automatically. The app lets you know and you choose which version to keep. The other one is kept on the device for recovery.
I changed the currency. Were my amounts converted?
No. The currency only changes the symbol and number format. Saved amounts stay the same.
I got a new phone. How do I get my data back?
If you used an account and syncing had finished, install the app on the new device and sign in with the same account. Without an account, the data can only come back through a system backup of the device.
I used the app before signing in. Does my data go to the cloud?
Not automatically: each account starts empty and the local-mode data stays separate. On the account screen, tap “Bring local data into this account” (available while the account is empty) and wait for the sync.
Can I use gluvyn with an AI agent?
Yes. MCP-compatible agents such as Claude, Codex, Cursor and VS Code can add bills, payments, incomes and subscriptions to your account. See how to set it up.
How do I delete my account?
See the instructions in Delete account.